AboutSerenityInsuranceGroup
We're not a call center. We're not a faceless corporation. We're a dedicated team led by Michael Bond, committed to helping you navigate Medicare and insurance with clarity, honesty, and care.
Why I Started Serenity Insurance Group
When I first started helping people with Medicare, I was struck by how confused and overwhelmed most people felt. They had been bombarded with mailers, phone calls, and TV commercials — but no one had taken the time to simply explain their options in plain language.
That experience shaped everything about how I built Serenity Insurance Group. I wanted to create an agency where education comes before sales, where every client feels heard and respected, and where the relationship does not end after enrollment.
I also knew that the insurance industry was behind the times when it came to technology. Clients deserved better than filing cabinets and voicemail. That is why every Serenity client gets complimentary access to PolicyNest — a secure portal where they can view their policies, download documents, and reach me directly, anytime.
Today, Serenity Insurance Group serves hundreds of clients across the country. But the mission has never changed: help people make confident, informed decisions about their coverage — and be there for them long after the paperwork is signed.
— Michael Bond, Founder
Our Core Values
These aren't just words on a wall. They're the principles that guide every interaction, every recommendation, and every decision we make.
Education First
We believe an informed client is a confident client. Before we ever recommend a plan, we make sure you understand your options — in plain language, with no jargon.
Radical Transparency
No hidden agendas. No sales pressure. We show you every option available, explain the trade-offs honestly, and let you make the decision that's right for you.
Long-Term Relationships
We don't disappear after enrollment. Your needs change over time, and we're here for every annual review, every question, and every life transition.
Technology-Enabled Service
Through PolicyNest, every client gets 24/7 access to their policies, documents, and a direct line to their agent. Modern service for modern clients.
Every Client Gets PolicyNest — Free
PolicyNest isn't an upsell. It's part of the Serenity promise. When you become a client, you get a secure, private portal that puts you in control of your insurance — 24/7.
All Policies in One Dashboard
View every policy you hold — Medicare, life insurance, annuities — organized and accessible from any device.
Documents Always Available
Download ID cards, policy documents, benefit summaries, and more. No more hunting through emails or making phone calls.
Direct Agent Communication
Message Michael directly through the portal. Ask questions, request changes, or schedule a review — all in one place.
Secure & Private
Your data is encrypted and protected. Only you and your agent have access to your information. Bank-level security.
The People Behind Serenity
Michael Bond
Founder & Lead Agent
Michael founded Serenity Insurance Group with a simple mission: help people navigate Medicare and insurance with clarity, honesty, and genuine care. With years of experience and hundreds of satisfied clients, he brings deep expertise and a personal touch to every interaction.
Join Our Team
We're Growing
Serenity Insurance Group is expanding. If you're passionate about helping people and want to build a meaningful career in insurance, we'd love to hear from you.
Ready to Experience the Serenity Difference?
Whether you need help with Medicare, want to protect your family, or are exploring retirement income options — we are here to help.